⚠️ Important Notice: Scam Phone Calls Claiming to Be from Our GP Practice
We have recently been made aware of scam phone calls where individuals falsely claim to be contacting patients on behalf of our GP practice. 🚫📞
In these calls, scammers may say you must “update your records” over the phone or risk being removed from the practice list. They may also try to gather personal details such as your address, NHS number, or even bank information. 🔐
🔒 Please Be Assured:
📞 How You Can Verify Our Calls
We will only contact you from our official practice phone number.
If you’re ever unsure, it’s completely safe to hang up and call us back using the number shown on our website. ✔️
❌ What We Will Never Do
We will never threaten to remove you from our patient list during a phone call—unless our zero-tolerance policy has been breached, and never due to not sharing information.
We will never ask for bank details or any financial information. 💳🚫
🛡️ What To Do If You’re Unsure
- If you receive a call that feels suspicious:
- Hang up immediately. 🔚
- Call the practice directly using the phone number listed on our website. ☎️
- Report suspected fraud to the NHS Counter Fraud Authority:
- 👉 https://cfa.nhs.uk/report-fraud
Your safety and peace of mind matter to us. 💙
Please stay vigilant, and don’t hesitate to contact us if you’re concerned.